Your AI Loan Officer
Assistant
Let ADA Do the Clicky-Clicky —
You're a Loan Officer Again.
AI Lead Conversion
Intelligent automation that engages leads the moment they arrive.
Speed-to-Lead Auto-Intro
Speed-to-Lead Auto-Intro
Instantly texts new leads a personalized intro from their assigned loan officer the second they enter Bonzo.
AI Auto-Responder
AI Auto-Responder
A poller watches inbound messages and crafts context-aware replies on your behalf — with a 3-minute LO grace window.
Conversation Inbox
Conversation Inbox
Unified SMS, email & voicemail threads with AI reply scheduling and engagement status tracking.
Engagement Follow-Up Loop
Engagement Follow-Up Loop
AI analyzes each conversation for next steps, tracks outcomes, and surfaces leads that need a nudge.
After Action Reports
After Action Reports
Auto-generated summaries of contact attempts and sentiment so you know exactly what worked.
Marketing & Content
Everything you need to build, send, and track campaigns.
Campaigns & Sequences
Campaigns & Sequences
Sync Bonzo campaigns, manage sequences, and view step-by-step campaign structure and analytics.
Content Library
Content Library
Pull Bonzo templates into a central library, edit with a rich HTML editor, and generate fresh content with AI.
Card Studio
Card Studio
Design branded offer cards with custom colors, fonts, and dimensions — generate AI variations on demand.
Email Studio
Email Studio
Build styled offer emails with live previews, color palettes, and one-click send to any lead.
Bulk SMS & Auto-Dialer
Bulk SMS & Auto-Dialer
Power-dial sessions, bulk offer SMS, and a missed-call recovery flow that re-engages dropped leads.
QR Code Generator
QR Code Generator
Generate QR codes that route prospects to your branded application with automatic lead attribution.
Processing & IDP
Intelligent Document Processing that reads, extracts, and flags borrower files.
IDP Workbench
IDP Workbench
AI extracts structured data from paystubs, W-2s, bank statements, and 1003s — with confidence scores and red-flag detection.
Document Requests
Document Requests
Send secure upload links via SMS; borrowers upload from their phone and docs auto-match to pending requests.
Driver’s License OCR
Driver’s License OCR
Capture and parse DL images during application — auto-fills borrower identity fields instantly.
Document Type Rules
Document Type Rules
Configure per-doc-type extraction prompts, field schemas, and validation rules in a reusable knowledge base.
HELOC Nudge Templates
HELOC Nudge Templates
Lender-specific nudge templates with {first_name} and {loan_number} merge tags to keep files moving.
Pipeline & Lender Management
Clear pipeline visibility with smart lender scenario matching.
Processing
Processing
Kanban + borrower cards with lender-color coding, weighted stage progress auto-sorting, and drag-and-drop reordering.
Lender Scenario Matching
Lender Scenario Matching
Match leads to lenders by state, program, credit score, LTV, doc type, and occupancy in a live preview.
Lender Logins & Rate Sheets
Lender Logins & Rate Sheets
Store lender portal credentials and parse rate sheets automatically into structured pricing data.
Engagement Guardrails
Engagement Guardrails
Per-pipeline-stage AI chatter controls — block or tune how talkative the AI is in each stage.
Lead Importing & Enrichment
Bring leads in from anywhere and enrich them automatically.
Bonzo Lead Sync
Bonzo Lead Sync
Two-way sync with Bonzo CRM — pull leads, mortgage tab data, pipeline stages, and webhook events.
Lead Provider Management
Lead Provider Management
Configure external lead providers (Lendgo, LendingTree) with webhook intake, routing, and scrubber toggles.
AVM & PropertyRadar
AVM & PropertyRadar
Auto-enrich leads with property valuations, owner age, APN, and geolocation from PropertyRadar.
Import / Export
Import / Export
Bulk import leads via CSV with smart deduplication, or export the full database for your LOS.
LOS & Integrations
Connected to the tools your loan officers already use.
Gmail & Outlook Sync
Gmail & Outlook Sync
Send offer emails and follow-ups directly from your connected inbox with action-email handlers.
Calendly Appointments
Calendly Appointments
Webhook-driven appointment sync with automatic Bonzo task creation and Outlook calendar mirroring.
Twilio
Twilio
Send and receive SMS and make outbound calls programmatically via the Twilio API.
RingCentral
RingCentral
Send and receive SMS and make calls through the RingCentral business phone API.
Personal Cell
Personal Cell
Use your own personal phone number for SMS and calls — no third-party telephony required.
OneDrive Media
OneDrive Media
Browse and embed OneDrive images and share links directly into offer cards and emails.
Lender Portal & Fannie Mae
Lender Portal & Fannie Mae
Sync lenders from your portal and pull Fannie Mae market data for rate context.
Client-Facing Tools & Branded Sites
Consumer calculators, portals, and per-LO branded websites.
Financial Calculators
Financial Calculators
Loan comparison, debt consolidation, and rent-vs-buy calculators with interactive sliders.
Rate Watch Dashboard
Rate Watch Dashboard
Live FRED mortgage rate tracking, interactive charts, housing indicators, and AI market commentary.
Divorce Mortgage Portals
Divorce Mortgage Portals
Dedicated homeowner and attorney portals with a resource library and attorney referral workflows.
Per-LO Branded Sites
Per-LO Branded Sites
Vanity links and custom domains with per-LO branding, color schemes, and lead attribution.
Online Application
Online Application
Step-by-step application wizard with document upload and automatic loan-officer attribution.
AI Voice Calls & Call Analytics
An AI caller that dials, talks, and tells you exactly how every call went.
AI Outbound Calls
The AI dials leads, holds a natural conversation, and books next steps — then logs the transcript to the lead.
Human vs. Voicemail Detection
Every call is classified as connected, voicemail, call-screen, no-answer, or busy so your metrics stay honest.
Sentiment & Objections
Reads each real conversation for sentiment and labels the objection — bad timing, rate, already working with someone.
Opt-Out Flagging
Automatically flags calls where a lead asked to stop being contacted, so suppression happens right away.
Call Coaching Takeaways
Each call gets a one-line lesson on the script moment that won or lost the lead — a call log you can learn from.
Transaction Chat & Vendor Portals
Every party on the file, one conversation, zero logins.
Transaction Party Roster
Track agents, title, escrow, insurance, appraiser, and processor contacts on every file in one place.
Group SMS & Email
Message the whole transaction team or selected parties at once, with the loan number and borrower on every message.
Login-Free Vendor Portals
Secure, file-scoped links let outside parties upload their documents without creating an account.
Processor Auto-CC
Conditions requests automatically copy the file’s processor so the whole team stays in the loop.
Funded Loans & Recapture
Turn your past clients into your next closings.
Funded Loan Pipeline
Your past-client book with note rate, seasoning, and status — filterable by the moments that matter.
Rate-Gap Monitor
Continuously compares each client’s note rate to today’s market and flags who can benefit from a refinance.
Batch Client Outreach
Select a group of past clients and send personalized SMS or email touches in one click.
Lost-Deal Recapture
Log deals that went elsewhere and get alerted when the numbers make it worth reaching back out.
Retention Lead Import
Internally assigned retention leads are read from your inbox, matched to your funded loans, and ready to work.
Present vs. Proposed Comparisons
Show borrowers the money — automatically.
Text Question Sequence
The AI texts one question at a time — payment, taxes, insurance, debts — and waits politely for each answer.
Answer Parsing
Replies are read into real figures automatically, and nothing already answered is ever asked twice.
Side-by-Side Card
A branded present-vs-proposed card showing monthly savings and cash in hand, ready to text or email.
Before & After Email
A polished comparison email that walks the borrower through what changes and what they gain.
Email Templates & Homeowner Content
Stay top-of-mind with content homeowners actually want to read.
Email Template Manager
Edit headers, bodies, footers, and compliance text for every automated email, with merge tags and AI writing rules.
Homeowner Content Library
A library of homeowner emails on equity, credit, home value, and seasonal tips, tagged by audience and topic.
Event-Triggered Emails
Rate drops, market shifts, and periodic check-ins automatically send the right content to the right homeowners.
Conversational Content Picks
When a lead mentions a topic, the AI picks the matching article to send along with its reply.
AI Prompt Console & Stage Intelligence
You decide exactly how your AI thinks, talks, and behaves.
Editable Prompt Blocks
See and edit every instruction the AI follows, and preview the full assembled prompt for any lead.
Stage Intelligence
Tell the AI why leads sit in each stage so its conversations fit the situation instead of sounding generic.
Per-Stage AI Activities
Turn texting, calling, appointment setting, and offer sending on or off for each pipeline stage.
Qualification Funnels
Ordered pre-qualification questions by loan purpose, with an instant LO alert when a lead finishes.
Appointments & Task Management
Every task, owner, and appointment in one command center.
Task Management Dashboard
All Bonzo tasks and appointments in one list, filtered by type, priority, and status — synced both ways.
Multi-Role Assignment
Assign tasks to LO, assistant, processor, underwriter, funder, closer, or the AI — or several at once.
Task-Type Rules
Each task type carries its own AI instructions, cooldowns, and send rules so tasks complete themselves.
Inbox-to-Task Sync
Action emails from Gmail and Outlook become tasks automatically, so nothing slips through the cracks.
Ready to put your AI assistant to work?
See how the LO Assistant can automate your marketing, processing, and pipeline in one demo.